ITAM Global Survey

Deloitte’s 2021 Global Survey on ITAM

A recent rainy weekend here in Michigan gave me some time to catch up on some industry reading.  I had been anxious to review Deloitte’s Global Survey on ITAM.  It was really perfect timing as we are just now starting a series of meetings about our strategic plan for 2022 and this insight is helpful…

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AssetTrack® Control System

Control Systems are Essential for ITAM Results

The pillars of IT asset management are people, process, and technology. Without all three working together in harmony, an ITAM program will not deliver results. The key to an exceptional ITAM program is a control system that aligns the three together. Business backbones Amazon, long known for its logistics, is dependent on control systems. So…

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MSP managed services provider

The Operational Framework for your MSP (Managed Services Provider)

Hardware asset management can be one of the toughest challenges for businesses to manage these days. With employees working remotely, tracking and managing assets is more cumbersome than before. Plus, if your main business isn’t tracking and managing hardware assets, it makes sense to find someone whose sole expertise is. This is why many companies…

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IT Hardware Audit

4 Reasons to love a ServiceNow IT Hardware Audit

Every company who owns assets knows the importance of conducting IT hardware audits, but the problem is, most times it’s hard to do right, your staff is stretched already, and you’re working with bad data. Issues like ghost assets, bad process controls, human error, etc. make it impossible to create the foundation you need for…

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Vendors are critical to a modern successful ITAM program

The Vendor’s Perspective to Improve IT Vendor Management

I read a recent Gartner report on 3 Steps to Improve IT Vendor Management and decided to add my two cents. As an ITAM managed services provider, I know a thing or two about the topic, too. You need IT vendors According to Gartner, “Relationships with strategic vendors are increasingly key to business performance.” I…

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