Baseline Inventory and Audit Services

baseline inventory and audit services icons collage

Baseline Inventory and Audit Services Asset Managers come to us because they are tired of inconsistent quality, lost equipment, no chain-of-custody, and their inability to manage assets across multiple locations. A baseline inventory gives you accountability and control. This provides your organization accurate data as you transition towards a digital and automated ITAM system. An…

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Save 3% to 5% of Your IT Hardware Budget by Centralizing Receiving and Deployment

Receiving and Deploying is essential to assure quality data

While some business operations work well when they are decentralized, receiving and deploying IT hardware isn’t one of them.   Decentralized receiving leads to all kinds of problems, including: Lack of control and consistency in recording new inventory Ongoing tracking and accuracy problems if hardware isn’t captured at the start Overprovisioning of hardware and software…

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Deloitte’s 2021 Global Survey on ITAM

ITAM Global Survey

A recent rainy weekend here in Michigan gave me some time to catch up on some industry reading.  I had been anxious to review Deloitte’s Global Survey on ITAM.  It was really perfect timing as we are just now starting a series of meetings about our strategic plan for 2022 and this insight is helpful…

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The Vendor’s Perspective to Improve IT Vendor Management

Vendors are critical to a modern successful ITAM program

I read a recent Gartner report on 3 Steps to Improve IT Vendor Management and decided to add my two cents. As an ITAM managed services provider, I know a thing or two about the topic, too. You need IT vendors According to Gartner, “Relationships with strategic vendors are increasingly key to business performance.” I…

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Control Systems are Essential for ITAM Results

AssetTrack® Control System

The pillars of IT asset management are people, process, and technology. Without all three working together in harmony, an ITAM program will not deliver results. The key to an exceptional ITAM program is a control system that aligns the three together. Business backbones Amazon, long known for its logistics, is dependent on control systems. So…

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The Operational Framework for your MSP (Managed Services Provider)

MSP managed services provider

Hardware asset management can be one of the toughest challenges for businesses to manage these days. With employees working remotely, tracking and managing assets is more cumbersome than before. Plus, if your main business isn’t tracking and managing hardware assets, it makes sense to find someone whose sole expertise is. This is why many companies…

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6 Questions for Figuring Out When It’s Time for IT Managed Services

IT Managed Service Provider

If your hardware asset management feels out of control, it might be time to get help. The questions below will help you identify if you’re ready to look into an IT managed services solution. Are you looking to: Digitally transform your infrastructure? Get more out of ServiceNow? Be able to track managed services in ServiceNow?…

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