Announcements
4 Reasons to love a ServiceNow IT Hardware Audit
Every company who owns assets knows the importance of conducting IT hardware audits, but the problem is, most times it’s hard to do right, your staff is stretched already, and you’re working with bad data. Issues like ghost assets, bad process controls, human error, etc. make it impossible to create the foundation you need for…
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6 Questions for Figuring Out When It’s Time for IT Managed Services
If your hardware asset management feels out of control, it might be time to get help. The questions below will help you identify if you’re ready to look into an IT managed services solution. Are you looking to: Digitally transform your infrastructure? Get more out of ServiceNow? Be able to track managed services in ServiceNow?…
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COVID is forcing Hardware Asset Management into operational and digital transformation
Tipping Point – “the moment of critical mass, the threshold, the boiling point.”– Malcom Gladwell, The Tipping Point As we near the end of a year that will be forever studied in history books, I’ve been reflecting on not only how business has changed this year, but how it will need to continue to adjust…
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The Vendor’s Perspective to Improve IT Vendor Management
I read a recent Gartner report on 3 Steps to Improve IT Vendor Management and decided to add my two cents. As an ITAM managed services provider, I know a thing or two about the topic, too. You need IT vendors According to Gartner, “Relationships with strategic vendors are increasingly key to business performance.” I…
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Lifecycle Best Practices: Maximize Hardware Resale and Ensuring Proper Disposal
IT assets are like new cars – they begin depreciating from the first day. Still, there often is some value left when it comes time to retire your hardware. While maximizing that remaining value is important, it’s not the only consideration: Security and compliance also must be maintained. Effective ITAD is less about sales…
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Save 3% to 5% of Your IT Hardware Budget by Centralizing Receiving and Deployment
While some business operations work well when they are decentralized, receiving and deploying IT hardware isn’t one of them. Decentralized receiving leads to all kinds of problems, including: Lack of control and consistency in recording new inventory Ongoing tracking and accuracy problems if hardware isn’t captured at the start Overprovisioning of hardware and software…
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What’s next for ITAM in the pandemic? Take stock of people, process, and planning
I love to exercise outdoors on weekends — mostly by cycling, boating, golfing, or downhill or cross-country skiing. But it’s not just about the sport; it’s about working on your skills and upping your game. During this ongoing pandemic, we’ve all been using our down time to think about upping our game in business, too. Let’s…
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AMI and Re-Source Partners Combine Top IT Asset Management Software for ServiceNow and Expert Managed Services
Complete hardware lifecycle solution can expedite critical ITAM digital transformation as companies normalize operations SEATTLE and TROY, MI, June 2, 2020—AMI, the world leader in RFID and barcode IT asset management (ITAM) software, and ITAM managed services leader Re-Source Partners have teamed up to introduce AssetTrack Pro, a compete hardware lifecycle solution. AssetTrack Pro combines…
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Calming the ITAM Chaos During a Crisis
I love a good plan, don’t you? Plans, process, procedures – this is the nature of my work as an IT managed services provider. I’m not alone. All of the companies I’ve talked to in the last 90 days had business continuity plans. Yet none had anticipated the possibility of a months-long pandemic. With almost…
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