Case Study: Long-Term ITAD Partnership with a Government Entity

By Max Selley | May 6, 2025

Overview
A major state government agency partnered with us to manage the secure and efficient disposition of its end-of-life IT assets. With thousands of devices rotating out of service each year, the agency needed a reliable partner to ensure data security, meet compliance standards, and streamline the asset return process.

The Challenge
The agency faced three primary challenges:

  • Volume Management: Tens of thousands of devices, including a high percentage of data-bearing assets, required secure and efficient handling.
  • Data Security: Each asset had to be wiped in accordance with strict data sanitization standards.
  • Reallocation & Revenue Generation: The agency needed a system that would allow refurbished equipment to be put up for bid to recover value.

Our Solution
We provided a turnkey IT Asset Disposition (ITAD) program tailored to their operational and compliance requirements:

  • Secure Logistics: Equipment is picked up from locations across the state and securely transported to our operations center.
  • Certified Data Sanitization: Devices are wiped using processes that meet or exceed the agency’s security standards. For select cases, we also provide on-site data destruction services to eliminate any risk before transit.
  • Return: Once wiped and processed, the equipment is returned to the agency, ready for resale through their public bidding system.

Results
In the past year alone, we processed over 33,000 devices, with roughly half being data-bearing assets such as laptops and desktops. Our team delivered:

  • Full traceability and reporting for every asset
  • Zero data breaches or compliance issues
  • Significant savings in operational resources
  • A streamlined process that supports the agency’s resale and reuse initiatives

Conclusion
This ongoing partnership highlights how large public entities can successfully outsource complex ITAD needs while maintaining full control over data security and asset recovery. Our flexible model allows government clients to meet their internal requirements while maximizing the value of retired assets.

Posted in Case Studies and tagged , , ,